Privacy Policy – XSMART
At XSMART
(“we”, “our”, “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website, products, and services.
Information We Collect
We may collect the following types of information:
-
Personal Information: such as name, email address, phone number, billing details, and account credentials when you sign up or make a purchase.
-
Usage Data: including IP address, browser type, device information, and activity on our website.
-
Cookies and Tracking: to improve user experience, analyze traffic, and personalize content.
How We Use Your Information
We use the information we collect to:
-
Provide, operate, and improve our services.
-
Process transactions and deliver purchased products.
-
Communicate with you regarding updates, offers, and support.
-
Personalize your experience with XSMART.
-
Ensure security and prevent fraud.
Sharing of Information
We do not sell or rent your personal information. We may share your data only in the following cases:
-
With trusted third-party providers who help us operate our services (e.g., payment processors, hosting providers).
-
If required by law, legal processes, or government requests.
-
In connection with a business transfer, such as a merger or acquisition.
Cookies & Tracking Technologies
We use cookies and similar technologies to:
-
Remember user preferences.
-
Measure website performance.
-
Deliver personalized advertising (if applicable).
You can manage or disable cookies in your browser settings, though some features may not function properly.
Data Retention
We retain personal information only for as long as necessary to provide our services, comply with legal obligations, and resolve disputes.
Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to:
-
Access, update, or delete your personal information.
-
Withdraw consent for data processing.
-
Request a copy of the data we hold about you.
-
File a complaint with a relevant data protection authority.